select a language:
English Arabic Bulgarian Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch Estonian Finnish French German Hungarian Italian Japanese Latvian Norwegian Polish Portuguese Romanian Russian Spanish Swedish

Frequently Asked Questions

This section may help you with any questions you have. If there is a question we haven't covered then please do not hesitate to call us on 08700 110 034.

 
When will I receive my tickets?

HRH Prog is a ticketless event. When you book online, you will receive a booking confirmation with a unique booking reference. You will need to print out this information and bring it to the event. You will also need ID for check-in – this can be either your driving licence, passport or bank card.

Do I need ID?

All  guests are required to bring photo ID.

FAQs

Frequently Asked Questions

This section may help you with any questions you have. If there is a question we haven't covered then please do not hesitate to call us on 08700 110 034.

What time does check-in begin?

Checkin on Thursday.  Royalty from 1pm, VIP from 3pm and Earth / Hard Rock from 4pm.  First bands are on from 5pm

 

What time does the HRH Prog officially close?

Guests will be expected to leave the venue after the last band has performed

I want to book but can't afford to pay in full - can you help?

We are now able to take deposits payments if bookings are made prior to 31st Jan 2014.  Deposits are £60 per person  To pay balances, please contact us on 08700 11 00 34.

Will there be alcohol at the event?

Alcohol will be served the whole time the arenas are open. If you do drink, don't drive

I'd like to record/film/photograph one of the sessions. Is this permitted?

Please contact us on 0870 0110034 to get special permission

Can I bring flyers to hand out and promote another event?

No. If you are found to be flyering or self-promoting at the event without permission, you will be asked to leave the site immediately.

If I lose my wristband , can I get a replacement?

To replace a wristband  that has been reported lost, there is a charge of £55. You will need to bring ID to main reception to be issued with a replacement.

Is there anywhere I can get internet access?

There are wifi hot spots throughout the venue, including restaurant and terrace,

Is there a charge for parking?

All parking for cars and bikes will be free of charge (as with most car parks, cars and bikes are left at the owner's risk). You will be issued with a car sticker that you will need to fill out with your contact number, in case we need you to move your vehicle.

If I feel unwell, is there anybody on site who can help me?

There will be a medic on site at all times. The medic's number will be displayed in all public areas, and they can also be called by security and reception staff.

What should I NOT bring with me?

Please do not come to the site with any offensive weapons or anything that might be considered dangerous. We operate a zero-tolerance drug policy.

How do I cancel my booking?

To make a cancellation, please email us at info@hrhprog.com

 

See terms and conditions for cancellation charges.

© 2013 HRH PROG
Site by Fellowship Productions

Ticket Hotline:

08700 110034

19th - 22nd March 2015

Camp HRH- North Wales